Last Updated: 01/03/2026
At Themebee.net, we offer digital products in the form of premium WordPress themes. Since our products are delivered electronically and cannot be returned, we maintain a transparent refund policy as outlined below.
Digital Product Nature
All themes sold on Themebee.net are digitally downloadable products. Once a purchase is completed and files are delivered, the product is considered used and cannot be “returned.”
Refund Eligibility
We do not offer refunds once a theme has been downloaded or accessed. However, we may review refund requests in the following situations:
The product is completely non-functional on a clean installation of the latest version of WordPress.
A duplicate purchase was made accidentally.
The product was not downloaded and a request is made within 7 days of purchase.
Refunds will not be granted for:
Change of mind after purchase.
Lack of required technical knowledge.
Incompatibility with third-party plugins or hosting environments.
Customization requests beyond the provided features.
Failure to read the product description before purchase.
Support Commitment
We are committed to helping customers resolve issues related to theme installation and standard functionality. Before requesting a refund, we encourage users to contact our support team so we can assist in resolving the issue.
Taxes
All listed prices are final unless otherwise stated. Any applicable taxes or payment processing fees are handled according to the payment provider’s policies.
Contact Us
If you have any questions regarding this Refund Policy, please contact us through our support page or email us at – support@themesbee.net